If you’ve already paid the semester fee but haven’t been re-registered yet, there could be several reasons.
Please note:
It may take 3 to 5 business days until your payment has been fully processed.
👉 Therefore, please wait at least one week after your transfer before contacting us.
If you haven’t been re-registered by then, please continue reading and follow the next steps below.
It may take 3 to 5 business days until your payment has been fully processed.
👉 Therefore, please wait at least one week after your transfer before contacting us.
If you haven’t been re-registered by then, please continue reading and follow the next steps below.
🔄 Payment does not show as settled?
→ The payment may not have been correctly assigned.
Check your transfer details (account number, reference) and compare them with the current payment notice.
Contact us by email and send us a scan of your payment slip – this helps us resolve it quickly.
→ The payment may not have been correctly assigned.
Check your transfer details (account number, reference) and compare them with the current payment notice.
Contact us by email and send us a scan of your payment slip – this helps us resolve it quickly.
💸 Payment received, but shows “Underpaid”?
→ You may have transferred too little – for example, due to a typo or number mix-up.
Simply pay the remaining amount using the same reference number.
→ You may have transferred too little – for example, due to a typo or number mix-up.
Simply pay the remaining amount using the same reference number.
Have questions or need help?
We’re happy to assist – just get in touch with us!
We’re happy to assist – just get in touch with us!
ref-stud(at)kh-berlin.de or phone: 030-47705-212 or -313.
Created by the Student Affairs Department on February 2, 2026, js